Effective Date: May 28, 2025

Company Name: Blixenta LLC

Website: https://blixenta.com

Location: Concourse B, Salt Lake City, UTAH 84116, United States

1. Introduction and Scope

Welcome to Blixenta LLC, your premier online destination for high quality luggage bags tailored for modern travelers. By accessing and using our website, you agree to the following Terms and Conditions, which govern your interaction with our services and products.

We are committed to transparency, secure transactions, and exceptional customer service. Blixenta LLC fully complies with Google Merchant Center policies, ensuring accurate product representation and a reliable shopping experience for every customer.

2. User Agreement

By using our website, you confirm that you are at least 13 years old or accessing the site under the supervision of a legal guardian. You are responsible for maintaining the confidentiality of your account, including your username and password, and for restricting access to your device.

Unauthorized use of this site or misuse of account information is strictly prohibited.

3. Product Information and Availability

We strive to present our luggage bags with accurate descriptions, pricing, material details (e.g., polyester, polycarbonate, aluminum), dimensions, and weight capacities. Product availability is updated regularly; however, we cannot guarantee stock at all times.

We adhere to Google’s product data accuracy standards, and all efforts are made to ensure descriptions match the actual product.

4. Order Placement and Acceptance

Placing an order involves the following steps:

  1. Adding items to your cart
  2. Providing shipping and billing details
  3. Completing payment at checkout
  4. Receiving an email confirmation

Blixenta reserves the right to cancel or refuse any order due to pricing errors, stock issues, or suspected fraudulent activity. You will be notified immediately if such actions are necessary.

5. Payment Terms

We accept the following secure payment methods:

  • Visa, MasterCard, American Express, Discover
  • PayPal
  • Apple Pay and Google Pay

All transactions are processed in USD. Applicable sales tax may be added based on your shipping address. We employ industry-standard SSL encryption and PCI-DSS compliance to protect your payment and personal data.

6. Shipping, Delivery, and Risk of Loss

Shipping is available across the United States. We offer standard and expedited options via trusted carriers (e.g., UPS, FedEx, USPS).

  • Estimated delivery: 3–7 business days
  • Tracking numbers are provided for all shipments
  • Blixenta is not responsible for delays caused by carriers or customs

Risk of loss transfers to the buyer upon delivery to the shipping carrier.

7. Returns, Refunds, and Exchanges

We want you to love your purchase. If you’re not satisfied, we accept returns within 14 days of delivery under the following conditions:

  • Items must be unused, in original packaging, with tags attached
  • Return shipping may be the customer’s responsibility unless the product is defective or an error occurred on our end

To initiate a return or exchange, email us at support@blixenta.com with your order number and reason for return. Refunds are processed within 14 business days after receiving the returned item.

8. Intellectual Property Rights

All content on this website — including images, logos, text, product descriptions, and graphic designs — is the property of Blixenta LLC and protected by U.S. copyright and trademark laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. User Conduct

Users agree not to:

  • Post or transmit harmful, threatening, defamatory, or obscene material
  • Hack or attempt to compromise the website’s security
  • Use the website for any unlawful or unauthorized purpose

Blixenta reserves the right to suspend or ban users who violate these terms.

10. Privacy Policy and Data Protection

We are committed to protecting your personal information. Our data practices comply with U.S. privacy laws and Google’s data security guidelines.

For detailed information, please review our Privacy Policy.

11. Disclaimers and Limitation of Liability

All products are sold “as-is” and “as available.” Blixenta makes no warranties beyond those required by law. We are not liable for:

  • Damages arising from misuse of our products
  • Interruptions or errors on the website
  • Delays caused by third-party shipping carriers

Our total liability is limited to the amount paid by the user for the specific item or service in question.

12. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of Utah, United States. In the event of a dispute, both parties agree to first attempt resolution through good faith negotiation. If unresolved, disputes will be submitted to binding arbitration in Salt Lake City, Utah.

13. Modification of Terms

Blixenta LLC reserves the right to update these Terms and Conditions at any time. Any modifications will be posted on this page with a revised effective date. Users are encouraged to review this page periodically to stay informed of any changes.

Continued use of our website after changes constitutes your acceptance of the revised terms.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Blixenta LLC

📞 Phone: +1 (385) 770-6011

📧 Email: support@blixenta.com

📍 Address: Concourse B, Salt Lake City, UTAH 84116, United States

  • Support Hours: Monday – Friday, 9:00 AM to 5:00 PM

We aim to respond to all privacy inquiries within 1 business days.